Business Name: Relief Appliances
Contact Information: reliefenterprises.in@gmail.com
Date: 14/05/2024
Introduction
Welcome to Relief Appliances. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree to these terms, please do not use our website or services.
1. Definitions
- “Website” refers to the Relief Appliances website, accessible from https://reliefappliances.com/.
- “Product” refers to any home appliance, including water heaters, gas geysers, and fans, sold by Relief Appliances.
- “User” or “You” refers to any individual or entity accessing our website or purchasing our products.
- “Company” or “We” refers to Relief Appliances.
2. Use of the Website
- You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.
- You must not misuse our website by knowingly introducing viruses, trojans, or other malicious or technologically harmful material.
3. Product Information and Availability
- We strive to provide accurate product descriptions and pricing on our website. However, we do not warrant that the product descriptions, images, or other content on the website are error-free.
- All orders for products are subject to availability, and we reserve the right to limit quantities or discontinue products without prior notice.
4. Order Placement and Acceptance
- Once you place an order on our website, you will receive a confirmation email acknowledging receipt of your order. This email does not signify our acceptance of your order, which will only occur when the product is dispatched.
- We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, inaccuracies in product or pricing information, or suspected fraudulent activity.
5. Payment Terms
- Payment must be made in full at the time of placing the order using the accepted payment methods provided on our website.
- We reserve the right to cancel any orders if payment is not received promptly or if there is an issue with the payment method.
6. Shipping and Delivery
- We aim to ship products within the estimated delivery timeframes; however, delays may occur due to unforeseen circumstances.
- Relief Appliances is not responsible for any delays caused by third-party shipping providers or events outside of our control.
7. Cancellation and Refund Policy
- Orders can be cancelled only before the product is shipped. Once the product is shipped, no cancellations will be accepted.
- Refunds will be issued as per our Cancellation and Refund Policy. For detailed information, please refer to our Cancellation and Refund Policy.
8. Limitation of Liability
- Relief Appliances will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
- Our liability for any claim related to the purchase of products is limited to the amount you paid for the specific product.
9. Privacy Policy
- Your use of our website is also governed by our Privacy Policy, which can be found on the website. By using our services, you consent to the processing of your data as described in our Privacy Policy.
10. Changes to Terms and Conditions
- Relief Appliances reserves the right to modify or update these Terms and Conditions at any time without prior notice.
- Continued use of the website or our services after any changes indicates your acceptance of the new Terms and Conditions.
11. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of Maharashtra, India.
- Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Maharashtra, India.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at reliefenterprises.in@gmail.com . We are here to help with any inquiries you may have.
Thank you for choosing Relief Appliances. We appreciate your business and look forward to serving you!